POLICIES

PRIOR to booking a service, please be sure to review the following policies put into place via Ms EKlass LLC effective immediately (9/1/2020).

Upon purchasing a service and/or submitting a request via the contact form, please allow 24-48 business hours for a response.
All purchases must be made up front and in full. No exceptions.
Website designs will not be started until content is received and/or outlined IN ITS ENTIRETY.
There will be a 2-3 week turnaround on all web design orders FROM RECEIPT OF CONTENT IN FULL, NOT TIME OF PURCHASE. Rush orders will be honored for an additional $150 fee.
For all websites requiring content to be provided by designer, there will be an additional $100 fee.
All websites will be designed using Wix and/or Shopify platforms. Your desired platform will need to be selected at the time of service purchase.
All hosting/domain costs must be purchased by client prior to the official site launch.
If applicable, site ownership will be transferred to the client upon design completion and launch. Otherwise, site ownership will always be 100% under the client from start to finish. Designer will simply be added as a contributor.
Websites are required to be completed within 45 days of purchase.
There will be a 24-48 turnaround on all voiceover orders. Rush orders will be honored for an additional $50 fee.
Operating (designing/recording) hours are from 9-5pm EST Monday-Friday. This does not include holidays.
All purchases are final. There will be NO REFUNDS unless extenuating circumstances arise.

Now that we've got that out of the way, let's get to work!