POLICIES

PRIOR to booking a service, please be sure to review the following policies put into place via Ms EKlass LLC effective immediately (9/1/2020).

           

  • Upon purchasing a service and/or submitting a request via the contact form, please allow 24-48 business hours for a response.

  • All purchases must be made up front and in full. No exceptions.

  • Website designs will not be started until content is received and/or outlined IN ITS ENTIRETY.

  • There will be a 2-3 week turnaround on all web design orders FROM RECEIPT OF CONTENT IN FULL, NOT TIME OF PURCHASE. Rush orders will be honored for an additional $150 fee.

  • For all websites requiring content to be provided by designer, there will be an additional $100 fee.

  • All websites will be designed using Wix and/or Shopify platforms. Your desired platform will need to be selected at the time of service purchase.

  • All hosting/domain costs must be purchased by client prior to the official site launch. 

  • If applicable, site ownership will be transferred to the client upon design completion and launch. Otherwise, site ownership will always be 100% under the client from start to finish. Designer will simply be added as a contributor. 

  • Websites are required to be completed within 45 days of purchase.

  • There will be a 24-48 turnaround on all voiceover orders. Rush orders will be honored for an additional $50 fee.

  • Operating (designing/recording) hours are from 9-5pm EST Monday-Friday. This does not include holidays.

  • All purchases are final. There will be NO REFUNDS  unless extenuating circumstances arise.           

Now that we've got that out of the way, let's get to work!

 

© 2020 Ms EKlass Inc. Created With Klass.

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